Xima Web Chat: A New Avaya IP Office Contact-Center Solution
For those enterprises who enjoy Avaya’s IP Office contact-center solutions, external web chat is now available from Xima Software, an Avaya...
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Innovative Desktop Communications with Avaya Vantage
The different Avaya Vantage (K-Series) models that will help drive your digital transformation are: Avaya Vantage K175 – Available today; K175 is the...
TelWare Corporation
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Designing a Successful Avaya Auto Attendant
An automated attendant (AA), also referred to as a virtual receptionist, helps direct calls from customers without needing a live operator. If you’ve...
TelWare Corporation
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5G and IPv6: Next-Generation Technology
The Promise of 5G Telecommunication In July, the Federal Communications Commission (FCC) allocated 11 gigahertz of frequency to 5G telecommunication,...
TelWare Corporation
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